If you're a MakeYourWP.com customer looking to change your SFTP password, you may have realized that changing your SFTP password isn't as simple as updating it through the control panel or file manager. This is because SFTP passwords are automatically generated and encrypted for security purposes. In this article, we'll explain the reasons behind this and provide you with the necessary steps to change your SFTP password.
Why You Can't Change Your SFTP Password:
MakeYourWP.com automatically generates and encrypts SFTP passwords for security reasons. Changing the password through the control panel or file manager would compromise this security measure. Therefore, to change your SFTP password, you will need to submit a ticket to MakeYourWP.com support.
How to Submit a Ticket to MakeYourWP.com Support:
To submit a ticket to MakeYourWP.com support, follow these steps:
1. Log in to your MakeYourWP.com account.
2. Click the Get Help option.
3. Then click on the Create a Ticket button.
4. Fill in the required fields, including a description of your issue and why you need to change your SFTP password.
5. Click on the Submit button.
After submitting your ticket, a MakeYourWP.com support representative will contact you with further instructions on changing your SFTP password.
Conclusion:
While it may be inconvenient that you cannot change your SFTP password through the control panel or file manager, it is important to remember that this is for your security. By submitting a ticket to MakeYourWP.com support, you can change your SFTP password and maintain the security of your account. We hope this article has been helpful in explaining why you cannot change your SFTP password and what steps you need to take to change it.
